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Using Copilot agents in Teams

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Using Copilot agents in Teams

How an ordinary Teams user finds, adds, and talks to a Copilot agent — the difference between a pinned agent, a built-in one, and one built in-house.

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/copilot-agents-in-teams-for-employees

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01

Good to know

An agent is a narrower, purpose-built assistant you talk to like Copilot, often scoped to one topic or set of files.

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/copilot-agents-in-teams-for-employees

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02

Good to know

Agents are found the same way as other Teams apps — search, the app store, or pinned by an admin.

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/copilot-agents-in-teams-for-employees

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03

Good to know

Availability is controlled by IT; not finding an agent usually means it hasn't been shared with you yet.

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/copilot-agents-in-teams-for-employees

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What's the difference between a Copilot agent and Copilot itself?

Microsoft 365 Copilot is the general assistant across your apps and data. An agent is a narrower, purpose-built helper — often scoped to one topic, one set of files, or one process — that you talk to the same way, eithe…

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/copilot-agents-in-teams-for-employees

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Do I need a licence to use an agent someone else built?

Generally the same Microsoft 365 Copilot licence that covers Copilot elsewhere also covers using agents built for your organisation, but check current licensing, since some agent types and some standalone Copilot Studio…

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/copilot-agents-in-teams-for-employees

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Can anyone build an agent, or does it need IT?

Anyone with the right permissions can build a simple agent with Copilot Studio's no-code tools, but most organisations restrict who can publish an agent tenant-wide — check with IT before assuming you can publish one br…

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/copilot-agents-in-teams-for-employees

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Why can't I find an agent a colleague told me about?

Most likely it hasn't been shared with you or your team, or it's still in a limited release stage. Agent availability is controlled the same way app availability is, through the admin centre.

Solving Microsoft 365 · www.solvingmicrosoft365.com/guides/copilot-agents-in-teams-for-employees

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